IF YOU DON’T AGREE TO ALLOW US TO DEAL WITH YOUR INFORMATION DATA LIKE OUR POLICY, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR WEB
SCOPE OF THIS PRIVARY POLICY (WHEN DOES SPLAYGAMECOLLECT YOUR PERSONAL INFORMATION?
– We will or are able to collect your personal information when:
a. You register/ use our Services or our Web, or open an account with us;
b. Register or send the forms related to our product by the online way or any other way;
c. You interact with us by mobile phone (could be recorded) mail, fax, directly meeting us, social media applications and emails;
d. You perform the transactions through our webs or Services;
e. You register our contest, or participate in our product events;
f. You provide us your data for any reason
They are the popular circumstances that we will collect your information but they are not all the cases happened.
-When you access, use or interact with our webs, our mobile applications, we could collect your information automatically or by other technologies passively. These technologies could be downloaded to your equipment and be set up or changed the settings in your equipment .The collected information could include, but no limited, your internet IP address, the operating systems of computers, mobile phones, type of browser, type of your phone, your phone characteristics, the unique device indentifier (UDID) or mobile equipment identifier (MEID) and the pages which you access in our web and our application and the times you access on you mobile phone.
INFORMATION COLLECTED (Which information would be collected by SPLAYGAME?)
-Personal information we could collect, not limited, including:
a. First name, Middle name
c. Date of birth;
c. Payment address;
e. Bank account and payment information (if necessary);
f. Phone number;
Any other necessary information of the user when he/ she logs in our Services or website.
-If you don’t want to give us your information in the above, you could choose not taking part in by the document for our Data protection department.
To use the functions of the Services, you need to create an account for the users. This account needs some information of you. When register and create an account, we need your name and your email as well as your username. We also require other information such as your age, date of birth, phone number, email address, delivery address, identification paper which has your image, bank detail, gender and your interests. After activating your account, you will choose your username and password which are used to access and maintain your account safely.
DOWNLOAD CONTENT AND ADVERTISE
As other websites, when you watch the content and advertisement or download game and access other software on our web, or through our Services, these information could be sent to us( including, not limited IP address, operating system…). Besides, Services allow us to collect the information of game you installed and uninstalled in your computer, when you start and stop playing game..
COMMUNITY AND SUPPORT
We provide our customer support through emai and the former to take your feedback. To provide customer service, we will request your email. Except for this information, we don’t request any other information to provide customer support. We only use the information from customer’s request. We won’t share or transfer these informations with the third party/ other people.
USE OF INFORMATION COLLECTED ( How do we use your information that you give us)
We could collect, use, disclosure and/ or deal with your personal information for one or many purpose as the below:
(A) to consider and/or process your register/your transactions or transactions with us or your correspondence with third parties through the Services;
(B) to manage, administrate, supply and/or manage your use of and/or access to the Services and our website, as well as relationships of your account with us ;
(C) to manage, operate, administrate and give you as well as create conditions to provide our Services, including, but not limited to, remember your priorities;
(D) to meet, handle, solve or complete a transaction and/or meet your requests for products and certain services and inform you about service issues and the unusual account activity;
(E) to enforce the Terms of Service or our license agreements be applicable for the end user;
(F) to protect the personal safety and the rights, property or safety of others;
(G) to identify and/or verify;
(H) to solve or facilitate customer service, implement your directive, solve or answer any questions posted by (or to be sent by) you or the person who is on your behalf of;
(I) to contact by phone, text message and / or text message, fax, email and/or mail, or otherwise for the purpose of administration and/or management of your relationship with us or your use of our Services, but not limited to, like administrative communication to you concerning our Services. You know and agree that such contacts could be corresponded through postal mail, document or notice to you, may include disclosure of certain personal data about you to provide the documents on the package/envelope;
(J) to improve Services or our products and/or to improve your customer experience;
(K) to establish statistics and research to complete the report requirements and/or maintain internal records or regulations;
(L) to carry out the process and verification or other screening activities (including, but not limited to, background checks) to comply with the obligations under the law or the management or procedures to control our risk, may be required by law or we could have been applied;
(M) to prevent or investigate any fraudulent activities, illegal or omissions or misconduct, whether related to your use of our Services or if any problem problems arising from your relationship with us, and whether there are doubts about whether or not the above activities;
(O) to store, set up servers, backup (whether for the purpose of disaster recovery or other purposes) for your personal data, whether it is inside or outside your area;
(P) any other purpose that we notify you at the time you apply for permission. (Collectively, the “Purposes”).
For these purposes we will / may collect, use, disclosure or process your personal data, which depends on the existing circumstances, that purpose can not appear above. However, we will notify you for other purposes at the time of your application for permission, unless the application process data without your consent is permitted under the Act Protection privacy or legal regulations.
HOW COULD SPLAYGAME PROTECT YOUR PERSONAL INFORMATION?
COLLECTION AND USE OF CHILDREN’S INFORMATION
These Services are not used for the children under 15 years old. We are not intended to collect or save any personal data or indentified information of under 15 years old children. Any part of our web or other services is not set for uder 15 years old. We will lock any account of such under 15 years old children, remove/or delete any data which we find that it is sent by under 15 years old children.
HOW COULD YOU WITHDRAW YOUR NAME, DELETE NAME,REQUEST TO ACCESS OR MODIFY YOUR INFORMATION WHICH YOU GIVE US?
Withdraw name and agreement
To modify your registered email, please notify us by sending mail to our information security department at the below address. Please remember that you could receive email while you are writing mail. When we receive your clear requirement to withdraw your agreement and indentify your name, we will solve your request, then don’t collect, use and/ or disclosure your information that you write in the request. If we could not identify your name, maybe this withdrawal will bring to some legal problem, we could not provide you the Services continuously, we must finish your contract/ relationship with us… It is up to circumstances for us to inform you.
Request to access and/or modify your personal data
If you registered an account with us, you could access and/ or fix your person information personally through Account Settings on the web. If you didn’t register, you could send us a document to request. We need enough your information to identify you as well as your requirement to solve. Therefore, please send it by email for our Data Management staff in the below email. With the requirement to access personally, we will provide you the relative information with 35 days after we have enough information to solve (or, if you live in other countries, not in Viet Nam, 60 days). In case we couldn’t answer you in those 30 days ( other countries 60 days), we would inform to you the earlist time we could give you the information you need. Notice that Right of privacy could be exempt to provide some personal data as your request.
With personal information modification, after we have enough information from you, we would: (a) modify your personal data within 35 days (or, if other countries’ residence, it would be within 60 days). In case we couldn’t answer you in those 30 days (other countries 60days), we would inform to you the earlist time we could give you the information you need. Notice that Right of privacy could be exempt to provide some personal data as your request or regulate the things that we could not change or no need to change although you have requested and (b) we would send the modified personal data to the third party who we have disclosure personal data within 1 year before the day modification for any legal or business purpose. Althought the regulation in (b) above paragraph, we could, if you request, only send your data to the specific organization we have disclosure information in 1year before the modified data day.
We will also/ maybe take the reasonable fee for solving your request. If we take the fee, we would send you the appropriate fee by the document. Please remember that we are not compulsory to solve your request except you agree to pay the fee.
We have the right to refuse to modify your data as the right of privacy if it has regulated in the right for these cases.
HOW CAN YOU GET A REFUND
We always ensure our policies and customer’s rights for what we sell and provide.
One of the best benefits for customer is we would refund the costs within 15 days when buy products on our website.
A refund requirement is made when:
# It is in within 15 days, calculated after the original purchase date;
# Products are not work as advertised in the product description.
# The customer don’t get our support in within 48h from the time they informed us the fault of product.
Relying on the standards, we would review and process the refund for customer to protect their rights and our intellectual products
WHAT IS A LICENSES?
When you make a purchase on SPLAYGAME, you do not acquire the full rights of the app template but a “license of use” that allows you to use the template on one or more of your projects for either personal or commercial use.
Every app template listed on SPLAYGAME can be sold multiple times to different publishers in need of launching their own app; the original author of the template will maintains the code and provides updates, support, and new releases.
With the Single app license you can make use of the purchased product for personal or commercial uses with no need to pay extra fees or charges except for the initial purchase price. You are allowed to use the product for one project of your own or on behalf of your customer (personal, commercial, non profit). You or your client cannot resell the purchased item again, not on its own, neither as a part of a project. The purchased items under this license type must not be resold or redistributed “AS IS” or as a part of a bundle of files.
You can use this license for: Integrate the product in one app. You can distribute the product only as binary (distributing the source code is forbidden). You can make a commercial use of the product. You can further develop or edit the code
With the multiple app license allows you to make a personal and commercial use for a project that will be sold with no need to pay extra fees or charges except for the initial purchase price. The purchased items under this license type must not be resold or redistributed “AS IS”.
You can use this license for: You can integrate the product in an unlimited number of projects. You can redistribute or sublicense it in a project. You can further develop and edit the code
WHAT DO THE SINGLE AND MULTIPLE LICENSES STAND FOR?
The difference between single and multiple licenses is the number of projects you can use the template within:
Single License: The single license allows you to use the app template on one project, either for your own profit or on behalf of a client. You can publish on the app stores one single app based on this template;
Multiple License: The multiple license allows you to use the template on an unlimited number of projects, either for you or for a client. You can use it as many times as you want.
QUESTION, WONDER, COMPLAIN? CONTACT US
If you have any question or complaint about our methods to protect your personal privacy, the transactions in the Services or the way we solve your data, or the way we abide by the right of privacy protection, please contact us through: firstname.lastname@example.org
We will surely try our best to solve your complaint as quickly and fairly as possible.